Shipping Information
How long will it take to get my order?
It depends on the design you choose. Creation time usually takes 2-4 weeks (Custom gems can take up to 6 weeks).
**Specialty Gems (Peach, Padparadscha & Yellow Sapphires), Specialty Cuts (Hexagon, Tapered Baguettes, Trapezoid, Half Moons), Custom sizes-Including Larger & Smaller Ring & Gem sizes + Custom
Orders can take approx 6-8 weeks. Plus the Shipping transit time of the method you choose
Do you need it by a certain date? Contact us to see if we can create a Rush order for you.
Ready to Ship Designs?
All Ready to ship designs are shipped within 1-5 business days
What Shipping methods do you offer?
We offer several shipping methods for you to select from during checkout. We include FREE US Shipping. Or you can Choose Priority, or Express Mail.
International orders we offer Priority, Express, DHL or UPS.
**Please make sure someone will be available to sign for your package. This is the safest way for your protection**
**Please double check & make sure your address is correct. We cannot update the address with your order. This is for your safety to assure your package arrives to the original address provided. If you need to update your Address, a new order with the correct address needs to be submitted. **Please note we incur additional processing fees when another order is created. Credit card processing companies no longer refund these fees when orders are cancelled. We will charge a 4% fee to create a new order.
Thank you for your understanding!
**All Returned Packages are responsible for the costs to reship your package, once it gets returned to us
Do I have to sign for my Package?
Yes, all our orders Require an Adult signature for your protection